Shipping / Delivery Policy


Thank you for choosing DIY Ventures Private Limited for your DIY (Design it Yourself) needs. Below is our Shipping / Delivery Policy, outlining the process and terms regarding the shipment and delivery of your orders.


1. Order Processing Time:
  • Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.
  • Customized or personalized orders may require additional processing time, which will be communicated upon order confirmation.

2. Shipping Methods:
  • We offer standard and expedited shipping options for domestic and international orders.
  • Shipping costs and delivery times vary depending on the destination and selected shipping method. You can view estimated delivery times during the checkout process.

3. Shipping Restrictions:
  • We currently ship to addresses within [list of countries/regions]. Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.
  • Certain products may be restricted from international shipping due to regulations or logistical constraints. Any such restrictions will be communicated on the product page.

4. Order Tracking:
  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • You can track the status of your order by logging into your DIY Ventures Private Limited account or using the provided tracking number on our website or the carrier's website.

5. Delivery Attempts:
  • Our shipping partners will attempt delivery to the provided shipping address.
  • If no one is available to receive the package, a delivery attempt notice will be left, and the package may be held at a local pickup location for a specified period. It is the customer's responsibility to arrange for pickup or re-delivery.

6. Delivery Delays:
  • While we strive to deliver orders within the estimated timeframe, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause delays beyond our control. We appreciate your patience and understanding in such situations.

7. Shipping Address:
  • Please ensure that the shipping address provided during checkout is accurate and complete. DIY Ventures Private Limited is not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request before the order is shipped.

8. Shipping Fees:
  • Shipping fees are calculated based on the selected shipping method, destination, and the weight/dimensions of the items in your order.
  • Any applicable customs duties, taxes, or import fees associated with international orders are the responsibility of the customer.

9. Order Cancellation:
  • Orders can be cancelled before they are shipped. Once an order has been shipped, it cannot be cancelled. Please contact us immediately if you need to cancel an order.

10. Returns and Exchanges:
  • For information regarding returns and exchanges, please refer to our Return Policy.

11. Contact Us:
  • If you have any questions or concerns regarding our Shipping / Delivery Policy, please don't hesitate to contact our customer support team at [email protected] or through our website.

By placing an order with DIY Ventures Private Limited, you agree to adhere to the terms and conditions outlined in this Shipping / Delivery Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes or updates.